Returns Policy

WHAT can be returned?

Returned unwanted goods will be accepted ONLY if received unused and undamaged in the original packaging in re-saleable condition. 

Please note that the return of unwanted goods will attract a 20% restocking fee based on the original purchase price.

Disposable & Embroidered/Trimmed items are non-returnable or refundable.

WHEN do items need to be returned by?

Within 7 days of purchase.

WHERE do items need to be returned to?

The Chef Spot Unit 17 - 286 New Line Rd Dural NSW 2158

SHIPPING for returns?

The cost of shipping for unwanted merchandise shall be the responsibility of the customer.

FAULTY or Damaged Goods?

Notification of faulty or damaged goods must be received by our customer service team within 48 hours of your parcel being signed for. Our customer service team will provide return instructions and may be contacted by phone at (02) 9651 6166 or email at